Privacy policy

Privacy Policy

Last updated: 14 October 2026

Mid Furniture is a trading name of Interior Furnishes Ltd, registered in England and Wales under company number 17164955.

Registered Office: Office 18515, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom.

Email: info@midfurniture.com

Website: https://midfurniture.com

This policy explains how Mid Furniture collects, uses, stores and shares personal information in connection with our online furniture store.

Our store is powered by Shopify.

1. Information we collect

Depending on your interactions with our website, we may process:

Names and contact details.
Billing and delivery addresses.
Telephone numbers and email addresses.
Furniture orders, selected variants and transaction history.
Payment confirmation and relevant payment details.
Customer account information.
Enquiries, complaints and returns information.
IP addresses, browser information and device details.
Website interaction information where collected.
Marketing preferences.

Payment providers may independently process information needed to complete transactions.

2. How we collect information

We collect information directly when you place orders, create accounts, complete forms or contact us.

Certain information may also be collected automatically through necessary website technologies.

Shopify, delivery partners, payment providers and other relevant service providers may share information necessary for the services they perform.

3. How we use information

We use relevant personal information to:

Process furniture purchases.
Arrange delivery and fulfilment.
Handle payments and refunds.
Respond to customer enquiries.
Manage accounts.
Protect the website against fraud.
Meet legal obligations.
Improve services where lawfully permitted.
Send permitted marketing communications.

4. Legal basis

Where UK GDPR or EU GDPR applies, our lawful bases may include:

Contract: Fulfilling orders and delivering purchased furniture.

Legal obligation: Maintaining legally required records and complying with applicable rules.

Legitimate interests: Certain proportionate security, fraud-prevention and customer-service activities.

Consent: Processing that requires permission, including certain optional cookies and marketing activities.

The applicable basis depends on the actual processing activity.

5. Sharing information

Personal information may be shared with relevant service providers, including Shopify, payment processors, fulfilment partners, couriers and technical support providers.

Any analytics or advertising partners are relevant only where their technologies are actually enabled and lawfully configured.

We may also disclose information when required or permitted by law.

6. Shopify

Our store uses Shopify's e-commerce platform.

Shopify processes information to operate and support commerce services and may separately process certain information for its own purposes.

Please refer to the Shopify Consumer Privacy Policy for more information.

7. Cookies and marketing

Necessary cookies may support cart functionality, account sessions, checkout and security.

Non-essential cookies or advertising technologies, where enabled, are subject to applicable consent requirements.

Customers may manage available cookie preferences and unsubscribe from promotional emails.

Transactional messages concerning purchases and deliveries may continue.

8. International transfers

Our technology and fulfilment partners may process information outside the United Kingdom.

Where legally required, restricted international transfers must be supported by appropriate lawful arrangements.

9. Retention and security

We retain personal information for as long as reasonably necessary for relevant business, contractual, legal and dispute-resolution purposes.

Retention periods may vary between orders, customer communications, marketing preferences and technical records.

We use appropriate safeguards to protect personal information, although no internet system is completely secure.

10. Customer privacy rights

Depending on applicable law, you may have rights to request:

Access to personal information.
Correction of inaccurate information.
Deletion in qualifying circumstances.
Restriction of certain processing.
Data portability.
Objection to certain processing.
Withdrawal of consent.
Review of qualifying automated decisions.

Requests may require identity verification.

Contact info@midfurniture.com to exercise applicable rights.

11. Children

Our online furniture store is not directed at children.

If a child has provided personal information in circumstances requiring its removal, a parent or guardian may contact us.

12. Privacy complaints

You may contact us with concerns about how your information is processed.

Where UK data protection law applies, you may also have the right to complain to the Information Commissioner's Office.

Website: https://ico.org.uk

13. Third-party websites

Links to independent websites are subject to the privacy practices of their respective operators.

14. Updates

We may revise this policy as our services or legal requirements change.

The latest version will be available at midfurniture.com.

15. Contact

Data controller: Interior Furnishes Ltd, trading as Mid Furniture.

Company No.: 17164955