Choosing your furniture
What kinds of furniture does Mid Furniture sell?
Our current collections focus on mid-century inspired seating: lounge chairs and ottomans, dining chairs, office chairs, Barcelona-inspired seating and accent chairs. Explore all designs on the collections page.
How do I choose between lounge, dining and office seating?
Start with the purpose and available space. Lounge seating works well in relaxed settings, dining chairs are intended for tables and everyday gatherings, and office seating suits work areas. Our buying guide covers measurements and fit.
Are the chairs original designer products?
Products identified as replicas or inspired designs are independent interpretations of familiar styles, not original or officially licensed designer pieces. Check each listing and our design transparency page for clarification.
Can I choose a different colour, finish or size?
Available choices appear on the individual product page. If a particular colour or configuration is not listed, it should not be assumed to be available. Contact us before ordering if you need clarification.
How can I decide whether a chair will fit?
Check the dimensions in the product description, measure the intended area and leave room for movement, doors and walkways. If dimensions are missing or unclear, please ask us rather than guessing.
Placing an order
How do I place an order?
Select the available options on your product page, choose a quantity and use Add to Cart or an available express checkout option. Review the order summary and shipping options before confirming payment.
Where can I find the current price?
Prices and any available variant-specific pricing are displayed on each product page and in the cart. The final order total, including any applicable shipping charges and taxes, is shown during checkout.
How do I know my order was submitted?
After successful checkout, Shopify displays an order confirmation and sends confirmation information to the contact details you provide, subject to delivery of the notification.
Can I change or cancel an order?
Contact us as soon as possible with your order number. Changes and cancellations depend on fulfilment status and applicable terms; please do not assume an order can be changed after dispatch.
Shipping and delivery
Where does Mid Furniture deliver?
Available destinations and delivery charges depend on the product and checkout address. Enter your delivery information at checkout or contact us before purchasing for clarification.
How long will my furniture take to arrive?
Processing and transit times can vary by item, location and carrier. Refer to your confirmed order information and any tracking updates; we do not promise a universal delivery timeframe.
What if my parcel arrives damaged or incomplete?
Keep the packaging, record photographs of the item and the external box, and contact our support team promptly with your order number. Any remedies will follow the applicable policy and consumer rights.
Returns, aftercare and materials
How do I request a return or refund?
Contact Mid Furniture with your order details and the reason for the request. Eligibility, time limits and costs are governed by the applicable published policy and consumer law; please check before sending furniture back.
How should I care for my chair?
Care depends on the material and manufacturer's instructions. Our furniture care guide explains general cleaning and storage precautions without replacing product-specific advice.
Do I need to assemble the furniture?
Assembly requirements vary by item. Follow the instructions included with your product and check the listing; if details are missing, contact us before attempting assembly.
Can I ask a product question before buying?
Yes. Use the contact form and include the product name, finish and your question so we can respond with relevant information.